What Our Customers Are Saying
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Jason Ashworth, Deridder, LOUISIANA
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We had a super experience at TBW. Bought our Bass Cat after owning another bass boat for 20+ years. From sales to rigging to finance to management, all around top notch. Would not hesitate to recommend or buy again. But, I think I'll keep this sweet looking Cat for a while.
Rick Ivy, Ponder, TX -
Drove from Minnesota after weeks of working with the dealership to purchase a used Ranger bass boat that I was told would be EMACULATE upon arrival, only to find a boat that looked like it had been sitting in a corn field for a month when I got there. However, Josh and Brittney were amazing to work with in getting the deal done. This experience definitely makes me want to shop closer to home next time.
William Parent -
ok so i took my Mercury 250 2 stroke off my bass boat and bought a brand new Mercury 250 4 stroke to replace it. i called around for a Mercury dealer to install it. i was told anywhere from 4 to 6 weeks and they wanted my boat to sit there the whole time. i called texas boat world and they said 2 weeks. ok so i drop my boat off on saturday morning, got a couple of calls the following week for some issues that came up. the following monday i get a call and its ready to be picked up.Wahoo. parts and service people kept me in the loop and were a pleasure to work with..every time i push that start button it makes me smile..its the smoothist quitest motor on the planet.. thanks guys
mark leggett, leander, TEXAS -
wanted to thank wes and Maggie for making my boat buying experience simple and fast, they got me into my first ever bass boat (skeeter) and im still pinching myself on the way to lake, still in break-in motor mode but I cant be more excited, my whole family fishes and it was a a dream come true, my area lakes are Amistad, falcon, choke canyon and cant wait to get on any of them, we work oilfield schedule so days off are slim but I finally got my boat and super excited to get one with TBW help, pictures to come soon, thank u TBW and with the Lords blessing see you all on the lakes,
Ricardo De La Fuente II, carrizo springs, TX -
I would like to give Cliff , Mary and Josh Brown a big up. I purchased my 2013 Ranger Z520 from them this past Friday and went fishing first thing Saturday morning. Ran into a couple of issues while out got in touch with them and took it to them right then. Upon arrival they assessed the problem was told they could take care of it since we had made the trip up from Waco and he did not want for us to have to come back again.
Said to go get lunch and they we be calling. Before we could finish eating the mechanic James called and said he was had found and fixed the problems. Thanks to all from Sales to finance , prep and the mechanicsRicky & Kim CulverhouseRicky Culverhouse, Waco, TX -
In a day and age when customer service has moved to automated voice machines and long waits, Texas Boat World refuses to give in! The old school approach of personal interaction and a hand shake paired with timely service sets them apart. Ive never had to take a boat back due to something not being completed, nor have I been put off because my boat wasnt ready. So to Cliff and the entire crew at Texas Boat World..THANKS for keeping things simple and keeping old school quality and service a priority!!
Luke Sims, Stephenville, TX -
cyndi foulkrod, harker heights, TEXAS
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One of the best things about Texas boat world is not only the competitive price matching across the country but the service that you receive after the purchase you become family and they treat you like you matter they want you to become lifetime buyers of there products that are always top of the line they want you on the water having great experiences not in the shop having bad ones great dealership to work with.
Danny Langley, Belton, TEXAS -
TBW is the best dealership in all Texas. You won't find a better staff, sales department, or prices anywhere. Complete professionals here that go the extra mile for what your needs are.
Larry Davis, Kempner, TEXAS -
Buying A New Boat at Texas Boat WorldLong read but wanted to let any of you know that are considering buying a new boat THE single most important thing to consider when making your purchase is selecting a Dealer that is honest and will go to bat for you.I ordered a new 17 Ranger 521C with a G2 from Cliff Brown at Texas Boat World (TBW) in Harker Heights Texas. TBW is a four-hour drive for me but I had researched and chose Cliff based on input I had from several trusted friends and once I had talked with Cliff I knew this was where I wanted to do business. Sure there were other dealers closer that I had experience with from past boats but didnt think their after sales customer service was as good as it should have been.I took delivery in July and the boat was rigged perfectly so I was really excited to get it on the water. The first weekend I had the boat there were 2 or 3 random engine shutdowns and the cranking battery would completely discharged with the main disconnect switch off. Reported the problem to Cliff and I chose to put a new battery in it in case this may have been the problem and save me from hauling back to TBW. Once I put the boat back on the water it failed again.In August I sent email describing all issues to TBW, Ranger and BRP Customer Care while also addressing my concerns with the safety of the boat so Cliff asked that I returned the boat. He worked with both Ranger and BRP who then proceeded to work through an exhaustive list of continuity, circuit board, module/s, computer tests and checks. TBW pulled and/or replaced every wire, control module and circuit board possible in the boat to try to find the issue.After many many hours of on the water testing by TBW all the while Ranger and BRP both saying boat was fine as there was no new failures they insisted TBW give the boat back to me. However this time Cliff was not completely convinced and suggested that we give it one more test and fish a Big Bass tourney together. Last day of the tourney the boat failed again but this time Cliff was on board and was able to personally witness. He hauled the boat back and was extremely persuasive with Ranger and insist they make this boat good to me.Cliff informed me that Ranger will replace the boat and to use the old one until the new one came in. I did just that and took delivery of my second 2017 Ranger in January. At no cost to me TBW has now rigged two new boats and un-rigged the old one...never asked for a dime. I dont really want to get into all of the nitty gritty details and have glossed over a lot of what actually transpired between the TBW and boat/motor manufacturers but will assure you that if Cliff were not my dealer my outcome would have been much different.I am sure that many of you have your favorite dealer, or even a dealer that may be closer to you, but please do not sacrifice honesty, integrity and customer service for a few extra miles. Cliff never would tell me for certain but I suspect he had upwards of 150 hours of shop and test time invested that he most likely will never recoup, all in the vain of doing the right thing for his customer.The best part of this whole ordeal is that I made a new friend. Go see Cliff at Texas Boat World if you are in the market. I promise you will not be disappointed.Kind Regards,Steve Phillips Jr
Steve Phillips, Beaumont, TX -
From start to finish, Texas Boat World treated my wife and I as VIPs. They could not have been nicer, more professional, patient, helpful and downright friendly. We were made to feel like family and knew we were getting an extremely good deal on a great boat. While talking to other customers, we met folks that had driven all the way from the Houston area to do business with Texas Boat World as repeat customers. To me, that speaks for itself. One cannot go wrong with the Texas Boat World family.
Christopher Cummings, Temple, TX -
Josh,
We just wanted to say thank you for getting us in our new boat. We love our brand new Skeeter. We also wanted to thank Maggie for all her help. You have a wonderful dealership and friendly staff. I would recommend Texas Boat World for anyone looking to purchase a boat. Again, thank you all and God bless.Jerry and Dena BellJerry and Dena Bell, Gatesville, TX -
We were advised of Texas Boat World by a mutual friend. We live over 4 hours away and thought this could be a nightmare ordering a new boat by email but had heard such great things that we decided we would try. We sent Cliff details of colors and options and with very minimal questions he ordered our boat . Cliff called us and sent us a video when it came in and we made the drive. Cliff and Mary went out of their way to answer all our questions. Cliff took time to go with us to the take and run the boat to make sure we were satisfied. Maggie did a great job of gioing over all our paperwork. The entire staff was like dealing with family and we consider them as that now! We couldn't have been more blessed to be introduced to Cliff,Josh and Mary Brown as well as Maggie Drake! We highly recommend them to anyone from anywhere to take care of your needs!
Ed and Bonny Trahan, Lumberton, TX -
Texas Boat World is amazing!Previously I had purchased some parts here and there. If something wasn't in stock they had it there the next day. Everyone that I had spoke with would answer any questions I had. This is the first place I actually felt like they really wanted to help. Fast forward 2 years:
I had been looking at new boats for a long time. This summer I had my eye on a Ranger z119. I came by several times and Josh showed me the boat and answered all of my questions on every occasion. I've never had service this awesome before. A week later we made a deal on the boat and I couldn't be happier with my choice or the service I was given. On a side note, my uncle came with me once to look at the boat and talk with the service department. He has bought several boats over the years. When we left that day he told me that Texas Boat World has the best looking shop and service department he has ever seen. Texas Boat World definitely has my business.Thanks guys!Ryan Caperton, Belton, TX -
If a new or used boat is in your future, then Texas Boat World is by for the best place you could go to make that happen. If you just need parts, service, or advice regarding anything boating, then Texas Boat world is still the place to go.I purchased a small boat there a little while ago. The staff of Texas Boat World treats me as if I purchased a million dollar yacht. They greet me by name each time I come in, ask me how my boat and I are doing, and they still want to know if everything is still going okay.What I like most about Texas Boat World is you dont get passed around when you have a question or a problem. Whomever you approach is going to try to help you. For Example when I asked one of the sales people about some accessories, he didnt take me to parts and say talk to these people, he took me over & showed me. I asked the parts guy a question about what could cause the bilge to fill with water (drain plug installed) and we discussed it, he didnt say go see service, I love these guys!When you call Texas Boat world during their business hours, guess what? You get another person on the phone. Do not worry there will be no recording to tell you to push buttons to speak to whomever or whatever department, well not up to this point anyway and I hope they never consider it.Want to see management? Theyll take you right to them. From management, sales, service, parts, and of course finance, these people are top-notch professionals.If you go somewhere else to buy a boat, parts, or obtain service, that is your prerogative, however eventually youll wish you had gone to Texas boat World.If you prefer to talk to me in person, Id be happy to speak with you. Let TBW know, hopefully they'll call me and I will meet you there.Thanks Texas Boat World!Gary
2013 Alumacraft Pro 185 Yamaha FS115Gary M Edwards Sr, Harker Heights, TX -
Let me start by saying I normally do not go out of my way to write "Thank You" notes or statements. However, I was compelled to write because of the outstanding service and genuine care I received during my last service experience. The entire staff was their usual personable and friendly selves (Like family). One person however, was especially helpful and made my time of stress and anxiety so much more bearable. I don't have to tell those of you who don't just fish but "live to fish" or fish tournaments how not having your main weapon 100% feels...sick, just doesn't cover it. Jennifer's in-processing and handling of my repairs was as smooth as silk. I was kept aware throughout the entire process and made to fell like my boat was their number one priority. Thank you again for getting me back on the water. Excellent Service and Repair Staff...
Clinton Joseph, Killee, TX -
Cliff,Hope all is well.I just wanted to take a moment to send you a note about your team and my experience earlier today.I had just pulled the boat out for a first of the season fishing outing on Lake Georgetown. When I started the engine I got three beep tones and the engine would not run correctly. I put it back on the trailer and returned home. Once home, I called and Josh answered, I explained my problem, even though he did not have any technicians available he offered to hook it up to the diagnostic system himself to see what was up. I hook up the boat and headed to your shop. When I arrived Josh and Jeremy hooked it up immediately. When they were unable to see anything wrong using the diagnostic system, Jeremy suggested that I take it to the lake to see if the problem would show up under actual use. He even offered that if it did act up he could run down to the lake and hook up the diagnostic system there. (This was at 2:20pm on a Saturday)When I got to the lake the boat ran fine no issues. I called Jeremy to let him know and thank him for his help.You have an outstanding team of people and I am very grateful for the efforts they took to take care of my problem.ThanksTerry
Terry Arbouw, Georgetown, TX -
"The folks that work there are top notch, I have a great experience every time I go there!"
Adam , killeen, TX -
"I bought my first boat from Texas Boat World and Josh Brown took the time to help me find the right bass boat that fit my needs. Ken in parts is not like some people at other dealers that try to sell you things you dont need, and if you need parts ordered for your boat he will have them ASAP! Josh in service has a great crew that does a great job. I will only get my boat service at Texas Boat World. When I bought my Ranger bass boat from Texas Boat World not only did I get a great boat but I also gained a family of friends. Charles E. "
Charles , Harker Hieghts, TX -
Wes Walker did a great job of taking care of me and getting me into a boat I wanted along with adding the upgrades I felt I would need in order to compete in bass tournaments in the future. Wes was also extremely knowledgeable and helped answer all my questions. I look forward to the many years of enjoyment in my new Triton 19SE. I highly recommend Texas Boat World.
Jeff , Harker Heights, TX -
"This was my first boat purchase and I am glad I paid a visit to Texas Boat World. The staff there is great and my sales rep, Wes Walker, went betond his duties to get me in a boat that I wanted. He surpassed my expectations. I would recommend anyone in the market for a boat to stop by Texas Boat World!!! Thanks"
Greg , Copperas Cove, TX -
Sales and Service Dept is great I had aproblem with my new puchase that I had bought on 6-22-2011. Your mechanic Josh Bigham came to the lake on his on time and diagnosed my problem. The wrong prop was installed he told me he was going to order the right prop and once again on his own time he would come by and replace it for me. Just thought you should know what great people you have working at Tx Boat World. Thanks alot Glenn & Sheva Brooks
Glenn , Salado, TX -
"Thanks to Josh Brown, Maggie and the rest of the gang who answered all our newbie"" questions, guided us through the entire process and got our boat ready for delivery. Special thanks to Josh for heading out to lake the day we took boat home to make sure I had the basics. We love the boat - exactly what we needed to purchase."""
Jeff , Harker Heights, TX -
"I live in Houston and purchased a used boat at a great price in Killeen. When I bought the boat it wouldn't even turn over. The previous owner told me that he was quoted well over $2000 to make the boat water ready. The guys at Texas Boat World assured me that they could take care of me and the price was well under $2000. I was able to set up a great payment plan to pay off the service. This was my first boat and they even took the time out to take me out on the water and teach me how to operate it. My experience was the best! So great in fact I will be bringing my boat from Houston to Killeen for any future repairs or service. Josh, Joe and the rest of the crew at Texas Boat World are the best around!"
Anonymous , Houston, TX -
"I have purchaced 5 boats in my life time, never have a great experience before comming to Texas Boat World. Never meet any one who cared as much as they did to make sure I was 100 percent happy with the boat as long as it was under warranty and then some. Thank your whole staff for me!!!!"
Allen , Austin, TX -
"Texas Boat World is the Texas Boat Dealer and the only one I will ever do buisness with. Cliff and Mary Brown are great people and truly will take care of your needs weather it is a pleasure boat, aluminum or a high performance bass boat. I purchaced my current bass boat from Cliff a couple of months ago and it was a great deal. Not only did I get my boat for a reasonable price but Cliff and Mary made the Financing go just as well. I also had run into a mechanical problem this last month. I was stressed. But as always Cliff and his Professional service staff got my boat in and repaired and got me out so I could make my next tournament. These guys care and want your experience to be the best that it can at Texas Boat World. Thank you Cliff and the Texas Boat World Staff for all that you do everyday. Toby Tucker "
Toby , Granger, TX -
"Too All That are Thinking a Purchase,/,Sercice,/,Parts. (TBW) I have a 1985 Bayliner with a Force 85 Hp motor same year. this motor is hard too find parts for, most show up on parts list as (0). this is my first boat. like my motorcycle's when you start out is is cost's $$$$ to get all the items needed.The guy's in Parts went out of there way too help me get the parts to fix this boat and there help was GERAT. NOT LIKE THE DEALER IN TEMPLE TX, Who said, WE DON'T,/, WE WON'T WORK ON THAT BOAT OR MOTOR.You can't go WRONG WITH TEXAS BOAT WORLD. Kenneth M Heubach "
Kenneth M , Little River Academy Texas, TX -
Texas Boat World has earned our business on so many levels. They are always so polite and courteous when we go in and do the best they can to answer our questions or solve our problems. I would recommend them to anybody and will continue to go their for all our boating needs. Thank you TBW for all that you do!!!
Alicia , Killeen, TX -
Great dealership and team at all levels and in all departments. Thanks Cliff and crew
Jerry , Alexandria, LA -
I just bought a triton 170CC from TBW.everything went smooth very professional staff.no problem with a 5 star rating with these folks. pete
Anonymous , killeen, TX -
This was pleasure to do business with Texas Boat World. I recommend this company for anyone serious about purchasing a boat
Anonymous , Killeen, TX -
"I bought a Triton 17 Explorer from this dealership with all the transctions of the purchase being done by email or phone. I am very pleased with the way Josh was able to help me with the questions I had about the boat. He did not see my Tracker Pro Team 185 until I picked up my Triotn and he still allowed a good trade-in price. I had to drive over three hours one way to do busines, but it was well worth the drive. When I started looking for a new bass boat, I stated sending emails to several boat dealers and Josh was the only one who responded with in 24 hours while other dealers did not. boat my second and I recommend this dealership and Josh also took care of me by providing a transom saver for my boat on the trip home. Wiht the entire deal being contingent on the condition of my boat, Josh was honest and there were no hassels with the entire transaction. Thanks for making this a pleasurable boating expierence! "
Dewayne , Collinsville, TX -
"I recently purchased a new '09 BassCat CougarFTD from Cliff. I've traveled from far south Alabama to trade my Baycat. (aboutg 12 hours drive) I got just the boat I wanted at a very fair price. The whole process from beginning to end was a joy. Cliff answered all of my questions and went beyond what anyone could expect from a dealer to see that I was satisfied. When I arrived at the dealership the boat was ready to take to the lake to test props. Cliff and his staff fixed a couple of small items on the spot and I was on my way. The entire staff that I dealt with was professional and very helpful. I give Texas Boat World two thumbs up."" I guarantee that I would have my rig serviced there, if I lived closer. If and when I get ready to buy a new BassCat...I will definitely be giving Cliff a call. Thank you Texas Boat World. Bill Gard Summerdale,Al."""
Bill , Summerdale, AL -
Larry Killeen
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"When I first moved to Killeen I always heard to never purchase anything from Texas Boat World. About 3 years ago a new ownership took over and now what a difference. I purchased a 2008 Triton TR196 and I am truly satisfied with the service that I received. Their service department is a 5 star organization. I will never take my boat to any other place for service. The committment and professionalism that you will receive is second to none. So if you are looking to buy a boat, or service your boat, take it to Texas Boat World. You won't be disappointed."
Larry , Killeen, TX -
Josh and Ken are great customer support reps.. Was please to talk with them and they are honest sales persons..
Tommie , Lampasas, TX -
Texas Boat World is a world class dealership. They took care of me from start to finish. The care doesn't stop after the purchase it only gets better. Cliff also makes it worth purchasing a Triton with the additional contigency money offered for the local tournament trails.
Gilbert , Killeen, TX -
"i got my tr196 in 2007 i drove 185 miles to deal with texas boat world mr. brown treated my wife and i like we were family it was real nice i have taken my boat back for maintance each time i have called to make an appointment i got there at 9:00am on a saturday morning and was on my way back home before 11:00 thats great service if your looking for a new or used boat i strongly recommend texas boat world. denny parrott,houston,tx"
denny , houston, TX -
"I was one of the many never go to TBW"" guys until I found out it was under new ownership. I brought my boat here for service and was astonished at the expertise, and low cost of some repairs I needed. I will definately shop here first when I am ready to trade my boat.Cliff and his staff make you feel welcome to ""stop in and talk fishin"" if you have a few minutes to spare and look at the latest in acessories which they stock.Great job TEAM TBW !!!!"""
Tim , Killeen, TX -
"I have really enjoyed the boat(Triton 20x2), and every time I fish in high winds, I know that I made the right chose. Also I would like to thank you and your staff for the Great Service that I have received this last year!!!! Your group has really taken great care of me and my boat. "
James , San Antonio, TX -
"Well, all I can say is WOW!"" I have owned a couple boats, and I loved having them and they were good boats, but this Triton TR186 just makes me feel like I am on the top of the world. Cliff and his crew at Texas Boat World in Harker Heights, TX helped me shop over the phone and then brought me in to see exactly what I wanted, and that is what I got. I had never ridden in a Triton, nor had I really thought I could afford one, but the price was right in line with other smaller boats/motors and the quality I found in the design was just astounding. Now, looking at the ""quality"" of the boat was even easier than I thought because Triton has videos and FaQ's explaining exactly what the 'stringers' are etc and they explain step by step why they are the #1 boat out there. I took my boat out for the first time last weekend and I was in hog heaven. This boat is defiantly in a class of it's own with cliff and his crew at the head of it. Thank you Cliff. I very much look forward to sharing this with my family and friends. Russ Barnard Round Rock, Texas """
Russ , Round Rock, TX -
"Even though I couldn't agree with my husband, I must admit this is a wonderful purchase. We have already relaxed and enjoyed it more than anticipated. Thanks, Lee!"
Shawn , Reader, WV
Huge shout out to the Texas Boat World crew. I bought a used boat from the team and just let me say from start to finish it was a painless process. I contacted Scott form out of state to inquire about the boat and after several rounds of photos and questions a deal was struck. I let the team know when I would be there and made the 5hr drive to complete the purchase. Let me say that the boat was everything they said it was and them some. I got it home and put it on the water to discover a bad cable for one of the transducers and contacted Scott and Josh who overnighted a cable to me to ensure I was tournament ready. Fast forward a few months and I had some other issues, without going into the long details just let me say that Josh and his team went well above what you could expect from any other dealer to make it 100% right, to include a loaner boat for my upcoming tournament. Just received my 2024 Bass Cat, and once again notified Josh when I would be arriving and the boat was rigged, and water tested by the service department ready and waiting. Excellent customer service big thanks to Scott, Brittany, Danny, Josh and all the others I may not have personally met or spoke to that make Texas Boat World a class act.